From IT Support to L3 Microsoft Administration
A practical journey through enterprise support, cloud administration, and migration-focused operations.
From IT Support to L3 Microsoft Administration
Updated Feb 2026
cloud operations
I started in IT support, handling operational tickets, troubleshooting user issues, and supporting day-to-day service continuity. That foundation shaped my approach to reliability and user-focused IT delivery.
3+ years in IT operations with hands-on work in Microsoft 365, Intune, Entra ID, Azure administration, migration support, and enterprise troubleshooting.
Today, I focus on cloud platform administration and secure operations while studying Cloud Computing at the International University of Applied Sciences, Germany on scholarship.
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About Me
Azure Cloud Administrator and IT System Administrator based in Surabaya, Indonesia.
Need help with Microsoft cloud operations or migration?
I am available for cloud administration, migration support, and IT operations consulting.
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Career Note
Supporting real users in production environments built my troubleshooting discipline and communication skills.
ReplyCareer Note
My next focus is advancing deeper into cloud architecture and automation while scaling enterprise impact.
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